Key Skills

Soft Skills

Interpersonal Skills
Communication
Adaptability
Problem-solving
Leadership
Team-building
Cultural Intelligence
Empathy
Humor
Diplomacy

Time management
Work ethic
Trustworthiness
Integrity
Organization
Active listening
Constructive feedback
Optimism
Calm demeanor (especially in emergencies)
Analysis
Logical reasoning
Decision-making
Collaboration
Coordination
Conflict management & resolution
Mediation
Authenticity
Tolerance
Professionalism

Hard Skills

Analytical Skills
Microsoft Office
Presentations
Management
Project Management
Design
Technology Proficiency
Strategic Planning
Writing

Workflow development
HTML/CSS
Research
Troubleshooting
Google Drive
Database management
Social media
Data & metrics interpretation
Training
SEO
Email marketing and automation
Google analytics
Asana/Notion/Teams
Adobe Suite (InDesign, Illustrator, Photoshop, Acrobat DC)
Budgeting
Hiring
Planning
Kanban
Performance tracking