Work History

• Manage projects from prospect outreach to lease signing
• Oversee Tulsa-area marketing efforts via e-mail, social media, and news outlets
• Create and assemble both digital & physical marketing materials
• Maintain accurate property and realtor information across NRP website
• Maintain accurate property and realtor information across multiple CRE databases
• Submit award applications for team members
• Maintain community relationships
• Troubleshoot technological issues for brokers
• Train staff across multiple locations on new software and technology
• Manage digital assets
• Maintain organization of numerous digital files with a number of saved revisions for reference
• Communicate with outside brokers and agencies
• Engage with property management teams to advertise and improve office properties
• Collaborate with other CRE teams, research team, administrative team, and other marketers to streamline efforts and create growth

• Oversaw a team of multiple Certified Nursing Assistants (CNAs)
• Maintained CNA license in order to cover field work as required
• Assessed client needs and trained CNAs on-site with patient for in-home senior care.
• Worked with clients both in-home and in independent living situations
• Maintained communication channels with clients, client families, and administration
• Maintained and updated web presence for Trusting Hands
• Managed and approved time sheets for payroll purposes
• Scheduled CNAs with clients and changed as needed for care purposes
• Acted as caretaker/CNA to provide coverage when staff was out
• Built feedback methods in order to best serve clients
• Analyzed feedback and inefficient processes to provide streamlined and cost-effective options
• Provided owners with feedback based on analytical and statistical data, as well as empathetic understanding of client needs

• Prepared and logistically planned for classes
• Maintained inventory of DIY supplies and retail area needs
• Oversaw and ran bar and alcohol service
• Maintained knowledge of new projects, services and supplies
• Trained staff on new projects, services, and supplies while ensuring staff maintained competency of existing items
• Hired staff for both seasonal and ongoing work, from screening resumes to interviewing and training
• Scheduled staff appropriately for ever-changing needs
• Maintained appropriate communication with store owners, other stores, corporate employees, staff, and customers
• Planned, contributed, and maintained social media presence across Facebook, Twitter, Instagram, and e-mail campaigns.
• Created and maintained location-specific training documents and ongoing procedures
• Utilized Microsoft office & Adobe suite for administrative and graphic design purposes
• Cultivated outreach efforts including participation in outreach events, street-level advertising, and participation in neighborhood festivals

• Prepared and logistically planned for programming, including storytimes, clubs, STEM projects, performances of hired individuals, etc
• Managed projects including event management, teen volunteers, and collection management projects
• Supervised and scheduled teams of 18-30 teen volunteers, including coordination with teens and parents to ensure success
• Trained volunteers and other staff on new processes and retrained on existing processes as needed
• Acted as a Subject Matter Expert (SME) to build and update training materials for various staff and departments
• Acted as defacto Manager during 2 month period when location was in transition and without leadership
• Coordinated with other staff to assist with additional projects
• Served as Staff Association Vice President & President, member of the Central Re-Opening Maker Space Committee (designing and planning the new Maker Space), Asian-American Festival Volunteer Coordinator, and Nita Mitchell Award Committee Co-Chair & Chair.
• Planned, contributed, and maintained social media presence across Facebook, Twitter, Tumblr, and Drupal.
• Utilized Microsoft Office, Sharepoint, some Adobe suite, and open-source software as needed.
• Cultivated outreach efforts including participation in outreach events, street-level advertising, and participation in neighborhood festivals

• Oversee Instagram and Facebook marketing campaigns
• Coordinate with salon owners to build and schedule content
• Connect salon owners with local community to build clientele and promote specials
• Locate and utilize best practices in social media tools
• Ensure salon owners are understand usage of social media tools
• Coordinate a unified branding strategy across all platforms and in-person marketing efforts
• Contracted position to build clientele, marketing plan, and community for a brand new small business

• Engaged residents and connected to appropriate activities within Senior Star Campus
• Maintained documentation and safety protocols during COVID restrictions
• Screened visitors and employees per COVID restriction protocols
• Assisted residents and guests with miscellaneous needs, as requested
• Oversaw activities as needed, oversaw activities setup and clean up
• Updated signage and delivered materials to residents as needed
• Maintained cleanliness of space and reported safety issues as needed
• Communicated and directed emergency services for appropriate help to residents during times of need
• Reorganized filing systems to better suit navigational needs
• Maintained appropriate training for building and residents, as well as new software and innovations

• Streamlined sales process by managing projects and coordinating with relevant departments
• Assisted Marketing Director to fulfill project demands with tight deadlines
• Reorganized filing systems to better suit navigational needs
• Tracked prospects and other leads while coordinating their direction to the salesperson most suited to their needs
• Maintained appropriate trainings

• Trained and coordinated efforts between other facilitators and Education Activity Center (EAC) management
• Created & implemented STEM-based programming
• Troubleshot technological issues at other EAC locations
• Worked with middle schoolers to increase STEM knowledge and engagement with libraries
• Coordinated with library staff to address behavioral issues and build trust between area youth, community, and staff
• Built reports regarding progress, outcomes, and issues
• Presented reports to other EAC Facilitators and Director/management
• Wrote and instituted curriculum for EAC facilitators to utilize in future iterations
• Managed a supply budget and created proposals for new and useful technologies that would best support the programs goals and needs
• Created affordable and sustainable programming to increase youth STEM abilities and shape smart, productive community members

• Maintained strict records of library circulation related to requested hold items for library patrons
• Created hold item requests
• Located and organized requested items for pickup or transfer
• Coordinated with other branches and staff to successfully locate missing items or request re-purchase by Collection Management Staff
• Required self-sufficiency and expert time management
• Assisted with covering circulation desk as needed
• Assisted with various other projects outside of typical job scope as needed
• Participated in and volunteered for library events and outreach efforts

• Oversaw checkout and checkin of books and library materials
• Communicated effectively with other departments
• Created reports and provided feedback to management
• Collaborated with other departments to assist during programming
• Maintained an accurate time sheet
• Assisted customers in material location, computer usage, and resource access

• Required self-sufficiency and expert time management
• Role primarily required organization of returned and existing library items for efficient browsing and location by staff & patrons
• Assisted customers with computer usage, materials location, and recommendations
• Assisted at circulation desk as needed
• Answered phones and provided answers to questions
• Reported issues and project progress to manager and full-time staff
• Assisted in programming and community outreach efforts as requested
• Completed required trainings in a timely and enthusiastic manner.